BUSINESS IT SUPPORT CONTRACTS
Get expert IT support for a fixed monthly fee. Our IT support contracts cover everything from infrastructure management to cloud services—giving you the benefits of an in-house IT team without the overhead.
WHY CHOOSE
SYSFIX IT SUPPORT?
If you're considering a managed IT support service for your business, you've come to the right place. Most small businesses require some degree of IT Support but like most things, you never quite know who to trust or what service would suit you best.
SysFix are a friendly, customer-focused team, that provides a range of IT Support Services to support you and your business. All staff members are DBS cleared for working with children and vulnerable adults, with a clear criminal history.
We aim to be your one-stop shop for all things tech, whether that's procuring new equipment, or supporting the systems you already have in place.
We offer a no-obligation consultation to better understand your needs, during which we will put together a tailor-made, IT Support package.
SysFix provide a wide range of IT Support services in London.
In fact, we're one of the most popular IT support companies near you that that offer a wide range of IT support services.
SysFix IT Support are a Microsoft Certified Partner and with a high client retention rate, we're obviously making our clients happy.
Our clients love what we do and they're happy to shout it from the rooftops.
SMEs
We work with Small and Medium businesses, up to 200 employees in a range of sectors.
STARTUPS
Helping new businesses establish secure IT infrastructure and IT Best Practice.
INDIVIDUALS
Providing technical assistance on-site and remotely across the world.
HOW DOES A BUSINESS IT SUPPORT CONTRACT WORK?
With our small business IT Support packages, you and your team will have unlimited access to our managed IT services helpdesk. You’re charged a fixed monthly fee for unlimited usage of our service. Simply log a support request and our team will take care of the rest. Explore the many benefits of a managed IT Support Service.
FIXED PRICE
IT SUPPORT
Our small business IT support services are based on a fixed monthly fee. Your monthly IT support costs depend on the number of computers, servers and network devices you have along with the type of support plan and SLA you require. If you're looking for an IT support company in London or computer support for small businesses, you're in the right place.
A Service Level Agreement (SLA) is our commitment to respond to your support requests within agreed timeframes. Response times vary based on your chosen IT package and the urgency or impact on your business operations.
Leverage our expertise and trusted supplier network to avoid costly mistakes in IT procurement. We source the right servers, systems, and software solutions tailored to your business — saving you time, money, and hassle.
Whether you're planning to strengthen cybersecurity, modernise your infrastructure, or explore cloud solutions or SEO, our IT consultancy service delivers the expert insight you need to make smart, strategic decisions for your business.
Managed IT services pricing varies depending on the scope of services included. Every IT support company offers different packages—some lower-priced providers may not include essential features like security, monitoring, or patch management.
That’s why it’s crucial to compare quotes on a like-for-like basis, not just by cost per device or user. To get a clear understanding of true value and costs, explore our IT maintenance packages designed to meet diverse business needs.
Our standard IT maintenance plan starts from £279 per month for 5 devices.
This includes
A managed IT support contract should do more than just keep your systems running — it must actively protect your business from ever-evolving cybersecurity threats. This includes robust security measures such as firewalls and antivirus.
A comprehensive contract also incorporates reliable data backup solutions, ensuring that your critical business information is securely stored and can be quickly restored in the event of hardware failure, accidental deletion, or cyberattacks like ransomware.
Alongside this, dedicated end-user technical support is essential to resolve issues promptly, minimise downtime, and keep your team productive.
Another vital component is patch management — the regular updating of hardware and software to fix security vulnerabilities and improve performance. Without timely patching, your systems can become exposed to attacks or experience stability issues. By including patch management in your contract, you ensure your IT environment remains secure, efficient, and up to date.
Together, these elements form the foundation of a managed IT support contract designed to protect your business, reduce risk, and deliver peace of mind.
With our fixed-price IT support contracts, migration is on us — completely free. Don’t let concerns about switching IT providers hold your business back.
We make the transition smooth and effortless, so you can start enjoying a high level of service, reliable, expert IT support right away.
The level of service we provide
When you sign up with us, we invest in the necessary software licences to expertly manage your systems—some of which are on annual plans. While we offer a risk-free option to cancel within the first month if you’re not completely satisfied, licence costs will be passed on.
That said, no client has ever chosen to leave because of dissatisfaction with their IT Support Contract —our service speaks for itself. (read our reviews on TrustPilot and Google)
All our IT contracts include a full set of terms and conditions of service. Adding an additional device for example will incure extra work, licences and management, so yes, we'll adjust that when it happens.
All our services are priced as remotely managed. It's rare we need to be on-site so as such, we don't factor in costly IT visits in our pricing. Instead, we invoice for these as and when required. Equally, there are lots of optional extras to add to your plan such as website hosting which aren't included as standard.
We operate during core business hours to keep prices low. Extended hours mean extended costs.
However we do provide pre-scheduled weekend and out of hours cover to assist with office moves or larger projects.
Of course, we won't leave you stranded if you have a major technical outage. You'll have access to your account manger so we'll be able to assist you subject to availability.
Managed IT service contracts are typically set to a 12-month term, providing stability and consistency in the support we deliver. At the end of each contract term, the agreement will automatically renew for another 12 months unless notice of cancellation is received in advance.
This ensures uninterrupted service and allows us to continue managing your systems proactively without any administrative delays.
SysFix IT Support have won Best Business & Community IT Support Provider 2024 and Most Trusted IT Support Provider in London 2025.
We also won the Bronze Award in the Defence Employer Recognition Scheme.
Along with our customer reviews, we're proud of the service we provide and of our dedicated support team.
© SysFix IT Support Ltd, 2003- 2025
VAT Number: GB 206 7821 12
Company Number: 09416191
