By Admin on Thursday, 17 June 2021
Category: IT Admin Guides

Error: Unable to receive update information for the package(s) plesk

​Plesk had trouble updating both the Linux operating system and downloading Plesk Obsidian updates. The following error messages below were observed. 

REQUEST HELP WITH THIS ISSUE

How to fix Unable to receive update information for the package(s) plesk
How to fix The System Updates tool is already installing updates in automatic mode. Please try later. 

Log in to a terminal / SSH session is required.

​In order to fix this issue, we'll at least need access to your Plesk control panel, so you'll need your username and password handy. Ideally, though, we require access via Putty or another terminal emulator together with your login credentials for SSH. Please book an appointment using the link above for assistance resolving this issue.

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